Frequently Asked Questions
Everything you need to know about finding your perfect fit and shopping with NYDJ.
What is the 'Lift Tuck Technology' used in NYDJ jeans?
Our proprietary Lift Tuck Technology uses a slimming panel with a patented criss-cross design to flatten in the front and curve-contouring construction to flatter in the back, ensuring you look and feel one size smaller.
How do I find my correct size in NYDJ?
Due to our unique slimming technology, we recommend sizing down one size from what you normally wear in other brands to achieve the perfect fit.
What is your return and exchange policy?
We offer free returns and exchanges on all unworn, unwashed items with original tags attached within 30 days of the delivery date.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for an additional fee.
Does NYDJ offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.
How should I care for my NYDJ denim to ensure longevity?
To maintain the fit and color of your jeans, we recommend washing them inside out in cold water and line drying. Avoid using fabric softeners or high heat in the dryer.